Privacy policy

We recognize the importance of protecting our customers’ personal information and consider it a social responsibility.
Accordingly, we have established the following Privacy Policy and are committed to the proper handling and protection of personal information.

1. Definition of Personal Information
In this Privacy Policy, “personal information” refers to information that can identify a specific individual, such as name, address, phone number, email address, purchase history, and other related information.

2. Methods of Collecting Personal Information
We may collect personal information through the following means:
・When customers purchase, reserve, or apply for products or services
・When customers submit inquiries through our contact forms
・When customers subscribe to our email newsletters
・When otherwise necessary to provide our services

3. Purpose of Use of Personal Information
We use the collected personal information for the following purposes:
・Shipping products and related communications
・Confirming order details and delivery status
・Responding to inquiries
・Improving our services and conducting marketing analysis
・Preventing fraudulent activity and ensuring security
・Responding to violations of laws, regulations, or terms of use

4. Disclosure of Personal Information to Third Parties
We do not disclose or provide personal information to third parties except in the following cases:
・With the customer’s consent
・When sharing information with service providers, payment processors, shipping carriers, cloud service providers, advertising partners, or other business partners to the extent necessary for our business operations
・When disclosure is required by law or regulations
・In connection with a merger, company split, business transfer, or other similar corporate transaction

5. Management of Personal Information
We implement appropriate security measures to prevent unauthorized access, loss, leakage, alteration, or misuse of personal information.

6. Cross-Border Transfer of Personal Information
We may transfer or process personal information in countries outside Japan to the extent necessary for our business operations, including transfers to cloud service providers, payment processors, shipping carriers, advertising partners, and other service providers. In such cases, we will implement appropriate security measures to the extent required under applicable laws.

7. Retention Period of Personal Information
We retain personal information for the period necessary to achieve the purposes of use or for the period required under applicable laws. After such period, we will delete or anonymize the information in accordance with applicable laws.

8. Use of Cookies
We may use cookies and similar technologies to improve our services and enhance user convenience.
Information collected through cookies does not, by itself, include personally identifiable information ; however, such information may become identifiable when combined with other data.
Customers may disable cookies through their browser settings; however, doing so may limit the availability of certain services.

9. Access Analysis and Advertising
We may use access analysis tools such as Google Analytics and advertising services.
These services may collect traffic data using cookies or similar technologies, but such data does not independently identify individual users based solely on the information we ordinarily obtain.

10. Disclosure, Correction, and Deletion of Personal Information
If a customer requests disclosure, correction, or deletion of their personal information, we will respond appropriately to the extent required under applicable laws after verifying the customer’s identity.

11. Changes to This Privacy Policy
This Privacy Policy may be revised for reasonable grounds, including changes in applicable laws or improvements to our services.
The revised policy shall become effective upon being posted on this website.

12. Contact Information
For inquiries regarding the handling of personal information, please contact us through our inquiry form.